Q: How do I get Setup and Running?
A: We STRONGLY suggest that you do plenty of research on FTA receivers as well as dish pointing and installation BEFORE you buy from us. The scope of our technical support is limited to determining whether or not a product has a malfunction. We will only answer technical questions regarding possible problems with one of our products.
Q: What channels will I receive with this box?
A: All we can tell you is that this box is capable of receiving all FTA satellite channels that are available in your region. It is the responsibility of the end user to setup their satellite system to get the channels they desire. This may or may not include installing additional equipment that we do not sell.
Q: Can these boxes be flashed to receive non FTA channels?
A: We DO NOT Support any type of flash that is not authorized by the Manufacturers. Furthermore, flashing the receiver may result in your manufacturer's warranty being void.
Q: What is the DISEQC Switch used for?
A: The DiSEqC switch enables you to connect as many as 4 satellite feeds to your FTA Receiver. It automatically assigns a different voltage to each feed so you can view channels or change channels between satellites WITHOUT manually switching cables or flipping switches.
Q: Are these units original or clones? How do I know?
A: We are authorized Coolsat,Viewsat and Pansat distributors. Please feel free to check us out with the respective Distributors.We purchase ALL of our receivers directly form the source and NOT through Brokers or middlemen. We carry only the best QUALITY and SUPPORTED receivers available. If you purchase receivers from an unauthorized source, you are taking a risk.Buying clones or lesser known brands will save you money on the FRONT END. It will MOST DEFINITELY COST YOU MONEY in the VERY END